Titan Post Express
The signature on a printed version of these Terms of Use or their acceptance or the viewing or use of the Website by you or those who act on your behalf will constitute agreement by you and those who act on your behalf to all of the terms and conditions provided in these Terms of Use. All references to "you" or "your" below refer to you and those who act on your behalf.
1. Services.
Titan Post Express will provide transportation services as requested by Shipper and will arrange for air and surface transportation as required. Titan Post Express reserves the right to use agents or other third parities to fulfill these services.
Payment is due net 30 days when the Shipper has an established account, for those without an account payment by credit card is expected at time of request . Shipper must have established an account with Titan Post Express prior to pick-up. Shipment fees will be charged based on the greater of actual weight or dimensional weight (defined as length times width times height of the outside of the package, divided by 184, i.e., DIM weight). Rates and quotes provided by Titan Post Express employees and agents are based upon information provided by Shipper. Final rates may vary based upon actual shipment size, weight and services rendered. Shipper will always be primarily responsible for shipping costs, despite any alternate payment instructions, as well as any cost incurred in either returning the shipment or warehousing it pending disposition.
All shipments tendered to Titan Post Express are subject to re-weighing and recalculation of charges based upon such re-weighing. Increments over one pound are rounded to the next pound. All shipments are subject to inspection by Titan Post Express or government officials at its discretion without notice.
Shipper is responsible for adequately preparing, marking, packing, labeling and properly describing the contents of the shipment so as to ensure safe transportation with ordinary handling. Shipper must comply with all applicable local, state and federal laws, including those governing packing, marking and labeling for all shipments. Shipper is responsible for any errors in completing the Waybill that may result in additional billing, including, but not limited to incorrect addresses, incorrect weight information and incorrect pick-up or delivery times. If Shipper communicates to Titan Post Express that no delivery signature by recipient is required, Titan Post Express shall not be responsible for any loss that occurs after the delivery of the shipment.
Titan Post Express reserves the right to refuse or reject any shipment and may do so in its sole discretion and without liability. Titan Post Express may exercise this right at any time, and includes situations (among others) when a shipment may cause damage to or delay other shipments, property or personnel; is likely to sustain damage or loss in transit due to improper packaging; contains prohibited items; the account of Shipper is not in good standing; or when acceptance of a shipment may jeopardize Titan Post Express' ability to provide service to other customers.
Titan Post Express will hold undeliverable shipments and will notify Shipper. If Shipper cannot be notified, the shipment will be held for 30 days after the attempted delivery date. After 30 days, the shipment will be disposed of at Titan Post Express' discretion. Shipper will be responsible for all transportation, delivery attempts, storage and disposal charges.
Shipments weighing in excess of 70 pounds and/or shipments of which the sum of the greatest outside length plus the greatest outside height plus the greatest outside width (i.e., DIM weight) exceeds 90 inches may not be acceptable for shipment. Contact Titan Post Express Customer Service to make special arrangements for large shipments
Hazardous Materials / Dangerous Goods (hereinafter "HM/DG", defined domestically under FAA guidelines and defined internationally under ICAO guidelines) may not be shipped. Although Titan Post Express is certified to transport certain HM/DG shipments, certain restrictions do apply. Contact Titan Post Express Customer Service to make special arrangements to ship HM/DG.
Unless Shipper declares a higher shipment valuation and pays an additional fee, Titan Post Express' liability for any loss, damage or delay to, or involving, a domestic shipment (which shall include all documents or packages consigned to Titan Post Express under a single Waybill) is limited to the lesser of $100.00 (U.S.) or the actual value of the shipment. Titan Post Express reserves the right to use other aircraft providers and subcontractors in the transportation of Shipper's shipment. Any exclusion or limitation of liability applicable to Titan Post Express shall apply to Titan Post Express' agents, subcontractors and employees and to any person whose aircraft or equipment is used in the transportation of the shipment. Titan Post Express shall not be liable for loss, damage, delay or other result caused by any circumstances beyond the control of Titan Post Express, including, but not limited to, weather, governmental action, mechanical delays, acts of God, strikes or labor disturbances, civil commotion, war, terrorism, fuel shortages, any act or default of Shipper or consignee, inherent vice or defect of the shipment, or violation by Shipper or consignee of any of these Terms and Conditions.
Shipper may elect to declare a higher valuation for loss or damage purposes (other than damage caused by delay) by designating the amount in the Declared Value space to a Courier Customer Service representative and paying an additional fee. In the event Shipper should declare a higher shipment valuation as permitted hereunder, Titan Post Express' maximum liability shall be the value so declared or the actual value of the shipment, whichever is less. Shipper is responsible for proving the actual loss or damage.
These terms and conditions shall be interpreted and enforced according to the laws of the State or applicable federal law.